Clinicraft vs Fresha: which is better for aesthetic clinics?

Fresha is a popular booking platform with a built-in marketplace, used by hairdressers, spas and salons as well as aesthetic clinics. Clinicraft takes a different approach — built specifically around the workflow of aesthetic treatments, combining bookings, deposits, consent forms and clinical records in one system.

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Clinicraft dashboard showing today's bookings, deposit and consent status, and the weekly calendarBookings list showing client, treatment, deposit, and consent statusA patient's branded consent form, ready to complete and sign onlineA locked, signed consent record with full questionnaire answers and audit detailsA signed clinical note with injection sites, product batch, and aftercare details
Clinicraft dashboard showing today's bookings, deposit and consent status, and the weekly calendarBookings list showing client, treatment, deposit, and consent statusA patient's branded consent form, ready to complete and sign onlineA locked, signed consent record with full questionnaire answers and audit detailsA signed clinical note with injection sites, product batch, and aftercare details

Two different starting points

Fresha is built as a marketplace: free software to list on, with patients able to discover and book through Fresha’s own app as well as your page, and Fresha earning through payment processing and an optional Boost marketing commission rather than a subscription. Clinicraft works the opposite way — a single flat monthly fee, no marketplace listing, and no discovery mechanism other than your own branded page. Your subscription cost doesn’t go up because your diary gets busier.

Built around the treatment, not just the appointment

Aesthetic treatments aren’t just calendar events. On Clinicraft, the booking, the deposit, the signed consent form and the clinical note all sit against the same treatment record — and if a patient reports a concern afterwards, it’s tracked through a New → Acknowledged → Resolved workflow, not left as a message to check later. That’s the difference between generic appointment software and a system actually built around what happens in an aesthetic treatment room.

What mattersClinicraftFresha
Designed specifically for aesthetics
Built around aesthetic clinic workflows
General beauty & wellness platform
Online booking
Your own branded booking page
Own profile, website and the Fresha marketplace
Automatic deposits & no-show protection
Digital consent forms
Treatment-specific forms
Custom client forms that can be linked to services
Clinical treatment notes
Structured around the treatment — injection sites, before/after photos, digitally signed
Client profiles, notes, history and forms
Complications workflow
Tracked New → Acknowledged → Resolved
A concern can be flagged to staff as an alert — not tracked as a workflow
Marketplace discovery
Patients book through your own page
Fresha Marketplace
Pricing model
£29.99/month per business
Different pricing/fee model — see above
Additional staff
£4.99/month per additional staff member
Team/staff management available

Checked against Fresha’s actual product, not assumed. Pricing and plans change regularly, so those are worth confirming directly with Fresha.

When Clinicraft makes more sense

  • You’re an independent aesthetic practitioner or small clinic.
  • You want a booking system built specifically around aesthetic treatments.
  • You want deposits, consent and clinical notes connected to the same treatment record.
  • You don’t need a third-party marketplace to bring you patients.
  • You prefer a flat, predictable monthly cost.

When Fresha might make more sense

  • You want marketplace discovery alongside your own bookings.
  • You operate across broader beauty or wellness services, not just aesthetics.
  • You value the wider Fresha ecosystem and its existing user base.
  • You’re comfortable with a processing-fee-and-commission pricing model.

Ready for a booking system built around aesthetic treatments?

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No commission, ever

£29.99/ month

per business

  • £29.99/month flat, plus £4.99/month per additional staff member — that's it
  • No commission on bookings or deposits, however busy you get
  • 14-day free trial, no card required
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FAQs

Is Clinicraft cheaper than Fresha?

It depends on your volume and how Fresha's current processing and commission rates apply to you — a flat £29.99/month can work out cheaper or more expensive than a percentage-based model depending on how much you process each month. The one thing that's certain: your Clinicraft subscription doesn't go up because your diary gets busier.

Does Fresha have consent forms and clinical notes?

Fresha has client forms as part of its broader beauty and wellness focus, but not structured, per-treatment clinical documentation — just basic client notes, and a reported concern is handled as a staff alert rather than a tracked workflow. Clinicraft ties a signed consent form and a structured clinical note (injection sites, photos, digital signature) to every treatment, plus a New → Acknowledged → Resolved complications workflow.

Can I switch from Fresha to Clinicraft without losing my data?

Yes — send an export of your existing patient and booking data and we'll import it into Clinicraft for you, free of charge.

Does Clinicraft charge commission on bookings?

No — Clinicraft's only charge is the flat monthly subscription. There's no per-booking or marketplace commission.

Does Clinicraft list my clinic on a public marketplace?

No — patients book through your own branded page only. There's no marketplace discovery feature.

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